Professional Experience Overview:

• Client Relations Management: Skilled in developing and maintaining strong client relationships, ensuring high levels of customer satisfaction, and effectively addressing client needs.
• IT-Based Technical Analysis Expertise: Proficient in performing detailed technical analyses, interpreting complex data, and providing actionable insights to drive informed decision-making.
• Administrative Coordination: Experienced in streamlining administrative processes, enhancing organizational efficiency, and managing office operations with precision.
• Strategic Sales: Demonstrated success in creating and implementing sales strategies that drive revenue growth, identify new market opportunities, and consistently achieve sales targets.
• Web Design Review and Evaluation: Adept at conducting comprehensive web design reviews, providing constructive feedback, and collaborating with design teams to enhance user experience and functionality.

Education:

• BA-Psychology-2017 - University of Maryland, College Park, MD

Certifications:

• IT Support Specialist Certification (Microsoft)
• Cyber Security Integration Certification (Cornell)
• Strategic Sales Management Course (Harvard)

• References: Available upon request. 
• Citizen: US.  Clearance: Pending